Returns & Exchanges
We want you to be fully satisfied with your Lyle & Scott purchase, which is why we offer a 28-day return window for all items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and efficient resolution.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Label and Post
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
- 4.Refund Processing
Once our quality control team receives and inspects your return, your refund will be issued to your original payment method within 5-10 business days.